Panamá Century Tower
8:00am - 10:00pm
lunes - domingo
(+507)6223-7889
Muchos de nuestros clientes tienen preguntas específicas sobre nuestros servicios profesionales de limpieza. Estas son solo algunas de las preguntas frecuentes que recibimos en Servimas.
Simplemente visite el flujo de registro para reservar una limpieza y, a medida que proporcione información sobre su casa y su horario, su cotización se ajustará dinámicamente..
No, solo se le cobrará según el tiempo que el personal de limpieza estuvo trabajando en su casa. Si termina antes, no se le cobrará el importe total cotizado..
¡Para nada! No queremos que vendedores insistentes vengan a nuestra casa, así que jamás te haríamos eso. Puedes pedir un presupuesto y reservar tu limpieza en línea. Tarda aproximadamente un minuto.
Los productos de limpieza no están incluidos por defecto. Esto garantiza que el personal de limpieza use los productos que usted prefiere y que no haya contaminación cruzada entre viviendas.
Sin embargo, si no tiene suministros, podemos traerlos por un cargo adicional de $10 por visita ($15 para limpiezas de entrada/salida). Puede activar esta opción desde su panel de control. También puede hacer clic aquí para ver una lista de artículos que debe tener a mano. Tenga en cuenta que siempre usamos su aspiradora y trapeador/cubo, así que asegúrese de tenerlos a mano.
Por favor, contáctenos de inmediato y haremos lo necesario para solucionar la situación. Le garantizamos una satisfacción total..
we don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement.
It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your house by putting the information in your customer dashboard.
Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA.
You are not charged until after the cleaning has been completed. Your invoice will reflect only the amount of time that your cleaner was actually at your home working, rounded-up to the nearest 15 minute increment.
No, you can cancel service anytime without any penalties. You don’t have to commit to any contracts or pre-determined number of appointments.
Here’s a listing of what gets cleaned in every room of your house during a standard cleaning. You can also request extra items via your customer dashboard.
Cleaning supplies aren’t included by default. This ensures your cleaner uses the products you like and there isn’t any cross-contamination from house to house.
However, if you don’t have supplies, we can bring them for an additional charge of $10 per visit ($15 for move-in/out cleanings). You can opt-in to this option from your customer dashboard.Also, you can click here to see a list of items to have on hand. Please note: we always use your vacuum and mop/bucket so please be sure to have those items on-hand.
We offer a range of services from weekly cleaning to one-time cleaning to move-in and move-out cleaning. You can see the different services by visiting the front page and clicking on the “Services” button halfway down the page.
Only one cleaner is sent to your home. If you’re on a recurring schedule, we’ll do our best to match you with the same person going forward.
Absolutely. The cleaners go through a screening process that includes a police background check, reference checks and in-person interviews. We also require significant experience in residential house cleaning to work with us.
